What information do we collect about you, and when?
When you visit our website, we collect information about your visit that does not identify you personally (non-personal data).
We collect personal data that does identify you when you contact us via an enquiry or contact form, register an account with us, sign up to a mailing list or place an order for products or services.
We do not collect any sensitive personal data (as defined by the ICO) and we do not intentionally collect information from children under the age of 13.
Do you store credit card details?
We do not store credit card details.
How will we use the information about you?
We use the personal data we collect about you to process your enquiry. This may include contacting you via post, email, phone or SMS in relation to your enquiry or order, depending on the contact methods you have given us consent to use.
If you have consented, we may use your personal data to contact you with information (e.g. via newsletter) or about other products and services we think may be of interest to you.
From time to time, we may contact you asking you to check the personal data we hold and to inform us if any modification is required, or in deed, if you wish any personal data to be deleted.
In addition, we may use the information we collect from you for any of the following:
To improve our website using your information or feedback.
To improve our customer service and effectively respond to your requests and support needs.
To administer a contest, promotion, survey or other site feature.
We use the non-personal data we collect via our website to analyse how our website is used, to monitor the performance of our website and to improve the content and service the website provides.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Please see How to opt out of correspondence below.
Do we disclose any information to outside parties?
We do not sell, trade, rent or otherwise transfer to outside parties your personal data.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal data when you place an enquiry. These are industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24-hour premise monitoring are also employed. Finally, access to personal data is limited to a small number of The Awards Company Ltd staff and strictly on a need-to-know basis.
All supplied personal data is transferred via Secure Socket Layer (SSL) technology. This website is hosted in Wix, as is any personal data that is collected and stored.
If you have consented, we would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out later (see below).
You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email us via our main email address: email@example.com
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal data, please email or write to us at the address at the end of this page. We may make a small charge for this service.
We want to make sure that your personal data is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can disable cookies in your browser settings thus preventing your browser from accepting cookies, however, in a few cases some of our website features may not function as a result.
How to opt out of correspondence
We will only correspond with you if you have given your consent and will only do so via the methods you have selected. Email correspondence, such as newsletters and other marketing emails will contain an easy means to withdraw content (opt out or unsubscribe from) further correspondence.
In additional, if you no longer wish to be contacted by The Awards Company for marketing or any other purpose, please let us know.
How to contact us
by email at: firstname.lastname@example.org
or write to us at: Home Farm Court, Shirenewton, Chepstow, NP16 6RL.